Return & Shipping Policy

As of now we are not offering returns or refunds. For Lena’s Adornments costume jewelry or clothing!

*Due to Covid-19*

Refunds will only be given to customers who have purchase items that have sold out without notification.

Shipping will only occur in the US. All Shipping will be received within 2-7 business days depending on the items that is purchased. We will try to have most items shipped within 2-4 business days.

Pre-Order Items: (FOR PAYPAL ONLY)

All pre-order items will be shipped 7-10(including arrival of product) and once payment has cleared.

Orders received by 10 A.M. Eastern time will be processed on the same day.

*NO RETURNS offered for Lena’s Luxury*

Lena’s Luxury items that are in stock will be shipped within 2-4 business days once invoice is paid . Soon after, customers will be notified with tracking information.

Lena’s Luxury personalized jewelry requires 10-14 business days to be customized once invoice is paid. Soon after, customers will be notified with tracking information for delivery.

Thank You