Return & Shipping Policy
RETURN & SHIPPING POLICY
As of now we are not offering returns or refunds. For Lena’s Adornments costume jewelry or clothing!
*Due to Covid-19*
*NO RETURNS NO REFUNDS*
Refunds will only be given to customers who have purchase items that have sold out without notification.
Initial Gold Earrings/Rings will be shipped 4-10 days after purchasing.These items are only $5.00 FOR SHIPPING.
If clothing/in-store jewelry is purchase online out of our store front it will be $8.99 for shipping.
What happens when purchasing both Initial Gold Earrings/Rings & clothing/in-store jewelry?
If both items are purchase together shipping will be $13.99. If you purchase both items and your total is over $100.00 you will only pay $5.00 for shipping. If your purchase $100 or more, from our in-store items you will have free shipping applied during checkout.
Shipping will only occur in the US. All Shipping will be received within 2-7 business days depending on the items that is purchased. We will try to have most items shipped within 2-4 business days.
All pre-order items will be shipped 7-10(including arrival of product) and once payment has cleared.
*NO RETURNS offered for Lena’s Luxury*
Lena’s Luxury items that are in stock will be shipped within 2-4 business days once invoice is paid . Soon after, customers will be notified with tracking information.
Lena’s Luxury personalized jewelry requires 10-14 business days to be customized once invoice is paid. Soon after, customers will be notified with tracking information for delivery.